HostBee · Guest AI
Concierge AI for hotels and venues.
HostBee looks after your guests on web, chat and phone — answering questions, taking bookings and helping with check-in — so your front desk can focus on the people in front of them.
What HostBee does
Built for one job, done properly.
Every question, any hour
Parking, pets, late checkout, the Wi-Fi password — answered instantly from your own information.
Bookings and changes
Takes reservations and changes them inside your booking system, with confirmations sent automatically.
Smoother check-in
Sends arrival details, collects what you need ahead of time and answers the last-minute questions.
Thoughtful upsells
Offers room upgrades, dining and experiences at the right moment — never pushy.
Speaks every guest’s language
Replies in the language the guest writes or speaks in.
Knows when to hand over
Passes complaints and special requests to your team with the full conversation attached.
How we work
Three steps. No pilot purgatory.
One workflow, built properly, running in production. Then the next.
Discover
We map where calls, data and hand-offs get stuck, then pick the one workflow worth fixing first.
Build
A specialist team builds it into your phones and systems, tested with your people — in weeks.
Run
We host, monitor and improve it in the region your data belongs in, with plain reporting on what it handled.
Questions
Which booking systems does HostBee work with?
We connect HostBee to your property-management and booking systems during the Build step; if there is no connection available, it hands bookings to your team.
Can it match our tone of voice?
Yes. We tune it on your website, guest messages and house rules so it sounds like your best front-desk person.
What about guest privacy?
HostBee only sees what it needs, data stays in your region, and you control retention.
Is it only for hotels?
No — it works for venues, attractions, clinics and any business where guests ask the same questions every day.
Ready to give every guest a concierge?
Book a 30-minute hive call. Send us your ten most-asked guest questions and we’ll show you HostBee answering them.